Kaela AI Refund & Subscription Policy
This Refund & Subscription Policy explains how subscriptions, renewals, cancellations, and refunds work in Kaelis AI: Tarot & Astrology (“App”).
Subscriptions
The App uses a freemium model: free basic features + optional paid subscriptions (monthly or yearly).
Paid subscriptions unlock premium features, including extended tarot and astrology readings, multiple interpretation styles, and personalized insights.
All subscriptions are managed through the Apple App Store or Google Play Store.
Auto-Renewal
Subscriptions are auto-renewable.
Your subscription will automatically renew at the end of each billing cycle unless you cancel at least 24 hours before the renewal date.
Free Trials
Some plans may include a free trial period.
If you do not cancel before the trial ends, you will be automatically charged for the selected subscription.
Managing Subscriptions
You can manage or cancel your subscription at any time:
iOS (Apple App Store): Open Settings → Apple ID → Subscriptions.
Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions.
Refunds
All payments and refunds are handled directly by Apple App Store and Google Play Billing.
We cannot issue refunds or manage billing disputes ourselves.
To request a refund, please use:
Failed Payments
If a payment fails, your subscription may be suspended until the payment is successfully processed.
Changes to Pricing
We may adjust subscription prices from time to time.
If prices change, you will be notified by Apple or Google before the next billing cycle.
Contact Us
If you have any questions about this Policy, please contact:
Maksim Shamkou
Email: info.kaelis@gmail.com